Sunrise Portugal

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Welcome to the world of
Expertise & Business Excellence

Sunrise Portugal is where local talent meets international impact. As an integrated part
of the Sunrise ecosystem, our teams work side by side with colleagues in Switzerland,
contributing expertise, new perspectives, and operational excellence that help drive the
business forward.
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Unlocking Talent in Portugal. Powering Sunrise Growth.

This is a world built on collaboration. From customer service teams to specialist functions and business support services, every team plays an essential role in delivering customer-focused solutions and enabling Sunrise to grow and innovate.
We believe that great results come from empowered people. That's why we foster a flexible and inclusive environment where wellbeing, continuous learning, and professional development go hand in hand with high performance and shared success.
Whether you're directly handling customer requests, solving complex challenges, supporting critical business operations, or working across borders with international colleagues, your contribution creates real impact, not only for Sunrise, but for millions of customers who rely on us every day.

Join Sunrise Portugal and help unlock what's next.
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Sunrise Portugal

In Portugal, more than 350 employees contribute to Sunrise’s success in over 50
different roles across a wide range of departments and functions.

Customer Service

These teams are at the heart of every customer interaction. Our Customer Consultants handle inbound customer inquiries and support customers across billing, technical support, products, and account services. Through every interaction, they aim to provide
seamless service, build trust, and strengthen long-term customer relationships.

Support Functions

These teams bring together all functions that support and optimize customer service operations, including workforce planning, training, internal communications, process
improvement, and operational excellence. By enabling our contact center teams with the right structure, tools, and capabilities, we ensure efficient operations and a consistently high-quality customer experience.

Digital & Analytics

These teams focus on driving digital growth and performance. Our teams work on Digital Sales, Campaigns, CRM, Content, and Data & Analytics, using insights and digital tools to
improve customer engagement and business outcomes.

Tech Hub

Our Tech Hub builds and maintains Sunrise’s digital backbone. From software development and IT systems to product platforms and automation, these teams create scalable solutions that enable innovation and a seamless digital experiences.
A sense of mutual respect and mindfulness permeates our culture-in fact, it’s the key to our success.
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